Effective Communication - The Art, Science, and Practice

Effective Communication - The Art, Science, and Practice

Attitude Is Infectious and Drives Behavior


Your attitude is the first thing people pick up on in face-to-face communication.6 Just as laughing, yawning, and crying are infectious, attitude is infectious. Before you say a word, your attitudes can infect the people who see you with the same behavior. Somehow just by looking or feeling, you can be infected by another person's attitude, and vice versa. When you are operating from inside a really useful attitude, such as enthusiasm, curiosity, and humility, your body language tends to take care of itself and sends out unmistakable signals of openness... More
The 7 Habits of Highly Effective People
By: Stephen R. Covey
Public Victory
Seek First to Understand, Then to Be Understood... More
Effective Speaking
Perhaps the greatest single stumbling block to real communication is the one-sided nature of speaking. Most of us think of "communicating" as a one-way process. Two monologues do not make a dialogue, however. Exchange between you and your targeted prospect is the key to effective communication. So, listening is an active pursuit for selling your ideas.
What makes people listen? The three basic factors are:
Self-interest;
Who's speaking; and
How they say it.


Understanding the basic principles of how we communicate and why we listen - what works, what doesn't, and why - starts you on the road to a realistic appraisal of what you want to say and how you plan to say it... More
Be the Best Possible
10 Tips by Ten3 NZ Ltd.
Be a team player. The most valuable single factor that contributes towards high levels of excellence and quality in a team, stem from an individual team member's ability to work with others, i.e. his or her levels of cooperation and communication. These "social intelligence" skills include the ability to persuade, negotiate, compromise and make others feel important... More
Buddha's Path To Liberation
From right understanding proceeds right thought;
from right thought proceeds right speech;
from right speech proceeds right action... More
Effective Listening
Often we have too much difficulty listening to other people because3:
we "know" what we are going to hear;
we are seeking confirmation, not information;
what's being said is getting in the way of what needs be said... More
12 Active Listening Tips
Be aware of biases and perceptions. Control your biases and validate your assumptions.
Encourage the speaker, provide feedback and paraphrase to show you are listening... More
Non-verbal Communication
Communication is not just about the words you use. In fact, you communicate more with your gestures and expressions, your body language. "Start to notice your body language, and other people's and see how much you can pick up about what someone saying just by watching them."1... More
Cross-Cultural Communication Challenges
Culture is often at the root of communication challenges. Exploring historical experiences and the ways in which various cultural groups have related to each other is key to opening channels for cross-cultural communication. Becoming more aware of cultural differences, as well as exploring cultural similarities, can help you communicate with others more effectively. Next time you find yourself in a confusing situation, ask yourself how culture may be shaping your own reactions, and try to see the world from the other's point of view... More

Humorous Tips from Men 25 Rules for Women
Yes and No are perfectly acceptable answers to almost every question.
Whenever possible, please say whatever you have to say during commercials.
If something we said can be interpreted two ways, and one of the ways makes you sad or angry, we meant the other one... More
Understanding Mental Maps


A Mental Map is a powerful way of expressing the though patterns, pictures and associations that already exist in the brain. Different people take in the world through different senses. People have different preferred ways of thinking and communicating their experiences - some express themselves in pictures, others talk about how things sound to them, and others speak about how things feel. If you want to connect with them, you have to figure out which sense they favor... More
How To Present with Passion
No matter what you are, we are all in sales. Selling is a transfer of emotions. When you speak, do your listeners sense how strongly you believe in what you're saying? If you want people to give you their undivided attention and feel compelled to heed your advice, they must hear and see in you an unwavering commitment to your message... More